Who we are
This website is run by M IT SCALE UP SRL ("we", "us"), a company registered in Romania (CUI 51447870, Reg. Com. J2025018164003), at Șos. Virtuții 5, Bl. R2, Sc. 2, Et. 4, Ap. 44, Sector 6, București. We provide website design and hosting services for small businesses in the United Kingdom. We are the data controller for the information described here. You can reach us any time at office@mitscaleup.com or on WhatsApp at +40 758 333 338.
What we collect
- Things you send us. When you message us on WhatsApp, email us, or start an enquiry, we receive what you choose to share: your name, contact details, and information about your business and what you need.
- Basic usage data. If (and only if) you agree to analytics cookies, we collect anonymised information about how the site is used, such as which pages are visited. This helps us see whether people can find us and understand the offer.
We do not ask for sensitive personal information, and we do not buy or sell contact lists.
Why we use it, and our lawful basis
- To reply to your enquiry and provide the service you've asked about. Lawful basis: taking steps at your request before entering into a contract, and our legitimate interest in responding to you.
- To run and improve this website. Lawful basis: your consent for analytics cookies, and our legitimate interest in a site that works well.
Cookies
A cookie is a small file a website can store on your device. We keep them to a minimum:
- Necessary storage. We remember your cookie choice so we don't ask again on every visit. This is stored on your own device and isn't used to track you.
- Analytics (optional). Only if you click "Accept", we load Google Analytics to count visits and see which pages help. Analytics stays switched off unless you opt in, using Google Consent Mode. If you decline, no analytics cookies are set and the site works exactly the same.
You can change your mind at any time using the Cookie settings link (also in the footer of every page). Declining or clearing your choice turns analytics off again straight away.
Who we share it with
We share information only where it's needed to run the service: our hosting and email providers, WhatsApp (Meta) when you message us there, and Google Analytics if you've consented to it. These providers process data on our behalf. We never sell your information.
How long we keep it
We keep enquiry messages for as long as we're in contact and for a reasonable period afterwards in case you come back to us, then delete them. Analytics data is retained only in aggregate. If you'd like us to delete your details, just ask.
Your rights
Under UK data protection law you have the right to access the information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent for analytics at any time. To exercise any of these, email office@mitscaleup.com. If you're in the UK and unhappy with how we've handled your data, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
International transfers
Because we're based in Romania (within the EU) and use providers such as Google, your information may be processed outside the UK. Where that happens, it's covered by appropriate safeguards such as the UK's adequacy regulations or standard contractual clauses.
Changes to this notice
If we change how we handle information, we'll update this page and the "last updated" date above. Questions? Email office@mitscaleup.com and a real person will reply.